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Terms

When shopping with us we suggest you to read the terms and conditions carefully before making any purchase.

The prints are made in a small limited edition of 50 and 100 pcs in two sizes 50x65 cm and 70x100 cm. The art prints are offset printed with Hybrid Print Technology on a sustainable paper that is EU Ecolabel, FSC™ – The mark of responsible forestry. www.fsc.org. FSC-C020637 and PEFC certified. The fine art prints are signed and numered by artist. The fine art prints and labels are produced in Sweden at Göteborgstryckeriet.

Payment

We accept debit and credit cards: Visa and Master Card. These transactions are processed by Payex.
Swedish and Norwegian customers can use Klarna Checkout with either card or invoice payment. 

Please note: We do not store personal payment information such as card numbers etc., and none of the information we receive from you will be shared with any third parties.

Purchase

In order to do a purchase you will have to fill in your personal and payment information. Your order will be delivered to the address you supply when placing the order. Once the order is placed you will receive an automated confirmation via email. When the purchase is packed you will receive a shipping confirmation with a tracking number.

Delivery

We have world wide shipping. The shipping is free of charge in Sweden. The shipping fee for abroad parcels covers administration, packaging and freight. It does not cover customs, import duties or taxes. You can chose shipping via DHL or Post Nord.


Sweden: 5-7 business days.
Europe: 10-14 business days.
Other countries: 14 days, sometimes longer depending on customs etc.

All parcels are sent with a tracking number which is sent in your confirmation email.

Shipping

Freight costs will appear on order before checking out. If you do not pick up your package you will always get a reminder if your package is not collected, and if you don’t pick up your package in due time it will be sent back to our warehouse. To cover our costs for the non-collected good, you will be charged the delivery cost.

We ship in hard cardboard tubes and boxes, if the content is damaged during shipping please report this to us via email to info@theresesennerholt.se, the latest 3 days after the pick up.

Exchange and Returns

Exchanges and returns can be made within 14 days upon receipt. The returned item must be in an unused and undamaged condition in the original packaging. 

How to return

Before returning your order contact us at info@theresesennerholt.se. When we have received the item and approved the return we will credit the amount to your account. It can take approximately three days before you can see the refund on your account.

Handle with care

Please treat the print nicely with clean hands or white cotton gloves to protect it from grease or dirt.
When lifting an unframed piece of art, hold the sides with your thumbs and index fingers. Keep it straight and put it on a flat and clean surface.

We cannot guarantee that the colors in the website are completely equivalent to the items delivered. This depends on that different computers have different screens.

Frame your art

The print 70x100 cm fits standard frames, the 50x65 cm does not. For a more beautiful option please visit a professional fram shop.
If you live in Stockholm use Bergevall Ramar on Högbergsgatan 25 A (www.bergevallramar.se) or Björks Ramar on Erstagatan 17, where you will get a 20% discount if you frame an art print purchased at Therese Sennerholt Design shop.

Copyright

All rights are reserved Therese Sennerholt Design. Material on the website, including images and designs may not be reproduced and used commercially without referring to Therese Sennerholt Design. 

Contact and Customer Service

Therese Sennerholt Design AB
Vikingagatan 16
113 42 Stockholm Sweden
+46 (0) 708 55 43 18
info@theresesennerholt.se

Org number: 556858-5524